M&S to trial more takeaway food and drink to attract younger customers
Marks & Spencer is set to introduce more takeaway food and drink options at its cafés as it looks to attract more younger customers.
The retailer is set to make its entire food menu at its cafés available for takeaway, The Telegraph has reported.
M&S is also planning to train its kitchen staff to speed up their food preparation process and implement new technology to improve waiting times.
The retailer recently opened cafés in Dundee and Leicester’s Fosse Park which M&S said had recorded “really encouraging performance”.
This comes as the retailer looks to claw back ground against its high street rivals such as Pret A Manger and Costa Coffee. M&S told The Telegraph that it wants to “build on [its] position as one of the top high-street cafes”.
M&S – which has over 300 cafés across the UK – is set to open a number of clothing-only stores as it sees an increase in fashion sales.