New Look opens largest-ever concept store at Metrocentre
New Look has opened its largest concept store to-date at Metrocentre after trading for over 20 years at the Gateshead scheme.
The fashion retailer’s new 11,000 sq ft space offers an expanded range of womenswear, accessories, and product’s from New Look’s 915 Teen range.
The store also offers and extended range of services including click-and-collect, self-service returns, order-in-store and digital browsing.
New Look’s Metrocentre opening follows successful concept store launches at Bluewater, Lakeside, and in Milton Keynes. The store also marks the latest step in the retailer’s rollout of its omni-hub format, which aims to bring together its stores and digital platform to create a more connected shopping experience under one roof.
Mark Matthews, retail director at New Look, said: ” Opening our largest-ever concept store is a proud moment for New Look and reflects how we’re continuing to reimagine the role our stores play for customers.
“This space showcases the very best of what our omni-hub format can offer, combining a wider fashion range with smarter services and digital features that make shopping simpler, more inspiring and more connected than ever before.
“We look forward to welcoming customers through the doors and celebrating this exciting new chapter at Metrocentre.”
Ben Cox, director at Sovereign Centros from CBRE, asset manager of Metrocentre, added: “We’re pleased to see New Look mark their 20-year presence at Metrocentre with this exciting new concept store in the latest evolution of that partnership. Womenswear is a strong category for Metrocentre and this launch builds brilliantly on the continuing momentum we’re creating in our fashion line-up, following Hollister’s recent opening and the signings of Bershka and Lefties, both due to open soon.
“Together, these investments reflect a fashion hub that’s constantly evolving to meet the expectations of our customers, offering a compelling mix of choice, experience and value. We’re excited to see New Look bring its largest-ever concept store to Red Mall, and we’re confident this next chapter will resonate strongly with our shoppers.”