NewRiver to bring Royal Mail parcel lockers to retail parks and shopping centres
NewRiver is partnering with Royal Mail to bring parcel lockers to its retail parks and shopping centres across the UK.
The lockers – which will be available at more than 60 NewRiver-operated schemes within six months – have already been rolled out at Grays Shopping Centre in Thurrock and Newlands Shopping Centre in Witham.
The new lockers will look to provide a convenient and complementary service for shoppers, whilst also helping to drive footfall and create additional spend. They will initially offer a drop-off service for returning goods and sending parcels, with a collection service coming in the near future.
NewRiver’s combined portfolio totals around 80 UK retail destinations across 8.2 million sq ft and this partnership with Royal Mail includes both assets owned by NewRiver and assets it manages on behalf of third-party owners.
Allan Lockhart, CEO of NewRiver, said: “This important partnership represents a market-first portfolio roll-out for us both, leveraging the scale and size of our expansive portfolio. The Royal Mail lockers are a great fit for our portfolio of UK wide retail assets which sit in the heart of their local communities providing a convenient service for our shoppers and creating additional footfall and customer spend at our assets, whilst supporting Royal Mail’s expansion of this new concept.
“We know from our portfolio data that omni-channel retail operators are leading the way, and providing this additional service for our shoppers ensures that our assets help fulfill the needs for both our shoppers and our retailers, providing complementary services and helping to support the growth of thriving communities.”