Pets at Home to invest in store estate

25th May 2023 | Jack Oliver

Pets at Home has said it plans to invest in expanding its estate of 457 pet care centres.

The retailer said it is focusing on attractive catchments, particularly in urban areas, as it looks to deliver clinical services, tailored product ranges, and innovation across its range of food and accessories.

This comes as the pet care retailer announced record sales for the last financial year. In the 12 months to March 30, total group revenue reached £1.4bn, up 6.6% against the 2022 financial year.

Retail revenue rose by 5.9% with like-for-like growth of 7.5%.

Pets at Home’s statutory profit before tax was £122.7m, down 17.7% with 2022’s figures benefitting from the sale of a specialist group. The retailer also incurred costs relating to its new delivery centre in 2023.

The group’s chief executive, Lyssa McGowan, also announced Pets at Home’s strategic ambition to “build the world’s best pet care platform”.

The retailer aims to achieve this through a blend of products, services, and advice through omnichannel platforms to create a cusomer-centric experience.


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