Trafford Centre reshuffles leadership team

24th August 2023 | Jack Oliver

The Trafford Centre in Manchester reshuffled its leadership team with the appointment of Kate Thursfield as operations director.

She will look to work closely with the scheme’s newly-appointed centre director Simon Layton and the wider leadership team to support future growth.

Thursfield previously ran her own retail consultancy, and has also held roles at Capital & Regional, where she spent 18 years overseeing national operations and guest experiences for shopping centres, and at House of Fraser, taking the position of head of compliance.

The Manchester shopping centre has also promoted Gemma Ward to the position of head of marketing. Formerly marketing manager, she joined the scheme earlier this year and has previously held roles including associate director at Shoppertainment management and marketing manager at Dubai’s lbn Battuta Mall.

Kate Thursfield said: “I am looking forward to bringing my retail expertise to Trafford, a place I have loved and shopped for many years. My focus will be the people both, employees and guests I want to be part of a team that create the best environment for our community and beyond with a little extra nurturing, love and investment.”

Gemma Ward said: “Trafford Centre truly is an innovator within the retail space, and I’m looking forward to using my previous experience to create amazing activations for our customers to enjoy. Our retailers are at the forefront of our visions, and I am excited to work closely with them to make our brilliant ideas a reality.”


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