Tesco expands hybrid model trials with its newest GetGo store

2nd November 2022 | Lucy Millar

Tesco has opened its newest GetGo store on Chiswell Street, Central London, the first of which opened in London’s High Holborn in October 2021.

The new hybrid format allows customers to shop and pay without scanning a product or checking out, whilst also retaining the option of using a self-service or traditional attended checkout.

According to Tesco, it takes the typical customer at the store three minutes to do their shopping using the GetGo option via the Tesco app. Through a collaboration with Trigo, cameras and weight sensors recognise the items that customers have picked up and charge them for the items as soon as they leave the store.

New sites in London’s Fulham and at Aston University in Birmingham will follow over the next few months. The aim of the expansion is to test the new format in a number of different areas.

Managing director for Tesco Convenience, Kevin Tindall, said: “We are excited to expand our trial of GetGo and to see what customers think about our new hybrid model, which offers them different options for seamless shopping. Whether customers choose the checkout-free option or prefer to use a checkout, we want to make the shopping trip as quick and convenient as possible.”


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