Landsec unveils new retail strategy

12th December 2023 | Jack Oliver

Landsec has unveiled its new retail strategy as the real estate investment trust (REIT) looks to create “maximum value” for its brand partners.

The REIT said its operations and supplier management will now be led by an in-house property services team.

Under the new model, Landsec will work directly with specialist facilities management partners across hard and soft services, as well as landscaping. The REIT said the model – which will be data-driven – will enable it to track better performance.

This comes following an procurement process which has resulted in new contracts awarded to Mitie, for security, cleaning, front of house, and waste provisions; CBRE for hard services; and Nurture, which will be responsible for landscaping across the portfolio. Landsec will formally commence the new model on 1 April 2024, with mobilisation currently underway.

Bruce Findlay, managing director of retail at Landsec said: “As we continue to deliver our strategy, this change presents a clear milestone for our business in becoming increasingly operational. The delivery of best-in-class operations provides the backbone of our locations and will differentiate a Landsec managed destination from others within our sector.

“Bringing more responsibility for the day to day running of our places means we can make sure every experience that’s created helps us attract guests from far and wide, and in turn, ensure the best brands choose us as part of their plans.”


Looking for more retail news? you might find these interesting