Watch: Flexibility and collaborative working key to recovery of post pandemic high street retail
9th November 2022 The effect of the pandemic on the retail industry has been a concern since the UK left lockdown, particularly the high street sector which saw one in seven shops empty earlier this year. We sat down with Duncan Kite, Richard Allen, Mark Harvey, Matt Illingworth and Ruth McFetridge at Completely Retail Marketplace 2022 to discuss how the high street market has recovered since the pandemic, how they are facing current challenges and the best way to overcome them. Speaking on the high street recovery, Mark Harvey, director of asset management at RivingtonHark, said: “I think the high street, town centres and city centres generally have had a bit of a mixed picture because the pandemic has changed the working pattern, so some town centres have recovered quicker and better than others.” Harvey noted that the centres who have worked hard to promote activities and localism, giving consumers a reason to return, have bounced back quicker. Richard Allen, head of retail at Get Living, had a different story. He explained that Get Living manages mixed use developments where residents live, work and shop in the same area, which proved to be a more resilient model during the pandemic. “We have our own unique...