Watch the Innovation Studio: A taste of the future
3rd May 2023 Employing staff is the biggest challenge for the food and beverage (F&B) industry, said the panel at Completely Retail Marketplace’s Innovation Studio session, ‘A Taste of the Future’. “I think staffing remains a really big problem, and we’ve certainly seen operators pull back from growth, because they physically can’t get any staff”, said Thomas Rose, co-founder of P-Three. He was joined by Ruvan Sangra, head of restaurant and leisure at Lunson Mitchenall, to discuss the issues the F&B industry is facing and how businesses are adapting. “We’re seeing some operators actually close sites on certain days, whether that be a Monday or Tuesday, purely because they can’t get the right teams in place,” added Sangra. When asked about demand, Rose said that it was “surprisingly robust”, despite challenges such as the cost-of-living crisis on consumer confidence. Sangra was also optimistic: “Q1 2023 has probably been better than what was anticipated, which is great”. Yet it could be “survival of the fittest” in a saturated market, the panel suggested. “Brands don’t have cap ex (capital expenditure) to invest, but if you can’t invest, you won’t succeed”, said Rose. When asked how businesses can navigate that challenge, Rose suggested that social media...